GSU (Greater Sudbury Utilities) and its affiliated companies, including Agilis Networks, are subject to, and committed to adherence with, the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law which sets out the ground rules for how businesses handle personal information in the course of commercial activities.
Agilis Network’s commitment to follow the “Ten Fair Information Principles of PIPEDA” ensures protection of personal information, and include:
Accountability
Identifying purposes
Consent
Challenging compliance
Limiting collection
Individual access
Accuracy
Openness
Safeguards
Limiting use, disclosure, and retention of information
Agilis Networks only collects personal information necessary to provide our products and services to customers, and to maintain and collect on accounts. We protect all information in our possession and do not share or sell information. Information is only stored for as long as legally required to ensure our customers and their needs are protected.
Agilis Networks provides individuals access to their own information upon request. Individuals who are unsatisfied with the access granted to them by our Customer Care Team or who wish to submit a complaint can contact:
Privacy Officer
Greater Sudbury Utilities
PO Box 250
Sudbury, ON P3E 4P1
Telephone: 705-675-7536
Email: pr@gsuinc.ca
Most requests can be resolved through our Customer Care Team or the Privacy Officer, however, individuals wishing to make a formal privacy complaint about how their personal information has been handled may contact:
Agilis Networks offers competitive rates and supports local professionals, building strong relationships with like-minded businesses. We highly recommend Karen and her team and look forward to continuing our reliable, high-quality service with them.
Ian Hill
Critchley Hill Architecture Inc.
North Bay
The onboarding process with Agilis Networks was seamless and hassle-free, which made transitioning to their services a breeze. I appreciated how they took the time to understand my needs and tailored their solutions accordingly. Overall, I couldn't be happier with my experience with Agilis Networks.
Chris Toms
Outpacer
Barrie
What makes Agilis Networks stand out is the speed, and speed of service. They understand our business and understand our community. It's important to work in your community and support local.
