If you have a question or concern about your service, please contact our Customer Service team by phone. If needed, you can also reach us by email or through our Contact Us page. We’ll work with you to find a resolution.
If your concern requires additional review or you’d like it escalated, simply let us know. A supervisor or manager will review your case and provide the support you need.
If we’ve completed our internal resolution process and you’re still not satisfied with the outcome, you can contact the Commission for Complaints for Telecom-television Services (CCTS), an independent organization that helps resolve eligible telecom and television service complaints at no cost.
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