You Can’t Switch Providers If You Don’t Know What You’re Paying For
Running a business means juggling dozens of priorities and reviewing your business internet contract is probably at the bottom of the list. But that 15-page document you signed a year ago could be costing you way more than it should. In this post, we’ll walk you through how to review your business internet contract in just 10 minutes, no legal team required.
The good news? You don’t need to be an IT expert to understand the basics. In just 10 minutes, you can review your current internet contract, spot hidden fees or performance issues, and decide if it’s time to consider switching to a provider like Agilis Networks.
Why Reviewing Your Contract Matters
Your business internet contract isn’t just paperwork, it’s a service agreement that directly impacts your productivity, your bottom line, and your flexibility. Yet many companies never go back to review their business internet contract until a renewal hits or something goes wrong.
Let’s walk through the essentials.
Step 1: Grab Your Latest Internet Bill or Contract
Step 2: Check These 5 Key Details
1. Monthly Price
Write down your base monthly charge. Now scan for add-ons, service fees, equipment rental, or overage charges. You might be paying 15–30% more than you expected due to hidden fees.
2. Download & Upload Speeds
Look for terms like “50 Mbps download / 10 Mbps upload.”
Now test your speed using a free tool like Speedtest Custom or Speedtest. If your results are significantly lower than your bill says, something’s wrong.
3. Contract Term & Renewal
Find the start and end date of your agreement. Are you automatically renewing? Is there an opt-out window? Many contracts auto-renew if you don’t give 30 days’ notice.
4. Service Level Agreement (SLA)
Check if your provider promises anything around:
- Uptime (e.g., 99.9%)
- Response time for repairs
- Compensation for outages
If there’s no SLA or it’s vague, your business may be unprotected.
5. Support & Maintenance Details
Can you reach support 24/7? Is it local or outsourced Dependable business internet includes fast knowledgeable support.
Step 3: Watch for These Red Flags
Step 4: Compare with a Local Business-First Provider
Read this next: Is It Hard to Switch Internet Providers? Not Anymore.
